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Working in a business environment requires knowledge and awareness of business terminology and expression. Employees should also understand various communication media in a business environment in order to fulfil requirements and expectations of various tasks. Working in a company requires collaboration and effective teamwork, not only to impact on the company output but also to ensure harmonious interpersonal relationships in a work environment. 

This course examines writing, both in terms of the sender of the information, and how the recipient might receive the message and interpret it. Feedback and emotions are also considerations in a business environment in terms of writing with intent but also for impact.

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Enrol with key